Professional practice

Scope and independence

I provide independent coaching, facilitation, communication and systems support. My services do not represent Austin Community College or another employer. Work examples describe my own contributions and do not imply an institutional endorsement.

Coaching supports learning, reflection and planning. It is not therapy, diagnosis, medical care, legal advice or financial advice. Strengths assessments are a starting point for discussion, not a measure of someone’s worth, ability or suitability for a job. I do not promise a particular outcome.

Access and community work

You can ask for a different format, pacing, a break or another adjustment without disclosing a diagnosis. We’ll discuss what would help you participate.

Pro bono work is available by agreement and capacity. Requests are welcome from individuals, charities, churches and community groups, including organizations serving minority and underserved communities. We’ll agree on a complete scope of work, just as we would for a paid project.

Information and consent

Before a project, we’ll discuss the information needed and what can be shared with a manager, team or family. Internal workplace documents and identifiable student or employee records should not be sent through an initial inquiry.

I may use AI-assisted analysis and meeting notes. We’ll discuss this beforehand, including recording or transcription, and agree on how to proceed. Tell me if you prefer not to use those tools.

Before paid work begins

Your written project agreement will identify the service, participants, preparation, dates, fee, assessment or travel costs, deliverables and follow-ups. It will also explain confidentiality, permitted use of materials and any changes to scope.

For direct projects, refund requests must be made within seven calendar days of signing the agreement. After that period, payments are non-refundable, except where applicable law requires otherwise. Rescheduling requests should be made at least seven calendar days before the event. Bookings through another platform follow that platform’s terms.

Questions or concerns can be sent to hello@aaronmoeller.me. Please raise any concern about the work so we can discuss a practical next step.